Important Information, Terms &
Please read carefully even if you are a regular client
as some of our conditions have recently changed.
The following information is valid for our Primary School and
Prep workshops conducted around our regular travel areas.
Visits to remote areas, or traveling shows may incur slightly
different conditions. These can be discussed with Michelle
Gleeson - email firstname.lastname@example.org.
All students attending a Bugs Ed. workshop will be charged the
appropriate cost for that given workshop (see www.bugsed.com for
pricing). A head count will be taken by the presenter and
all students physically present will be charged the full
workshop price (teachers attend for free). Alternative
arrangements must be made for any members of the class who are
not able to make payment. These students must be
transferred to another classroom or to the library. Please
note: it is not acceptable to move non-paying students to
a different part of the same room as it often disrupts the
presenter & participants. It is also not appropriate
to allow students to attend the workshop for free & to
simply forgo the included activity bag in lieu of payment.
Students who have paid for the workshop, but are absent on the
day have the option of purchasing an activity bag for half
price. This decision must be made by the teacher before
the end of the workshop session & will be reflected in the
invoice. Please make sure you are familiar with your
schoolís refund policy regarding incursions before
For various reasons, student attendance on the day is sometimes
significantly lower than the initial number booked in. We
will contact you several days before the workshop to confirm
expected numbers and can adjust group size and session times
accordingly. We may suggest combining smaller groups into
a single session, to reduce the wear & tear on our live
insects & our presenterís vocal chords. We will still
keep our group sizes small (maximum 35 students per session) to
ensure that the quality of our workshops are maintained and that
students enjoy a hands-on, interactive experience.
Teacherís Resource Bags and Posters:
There is a limit of one teacherís resource pack and one insect
poster per class. Extra teacherís resource packs or insect
posters can be ordered for $5.50 each. Please request any
extras at the time of booking, so that we can bring them along
on the day.
Teacher & Parent Participation:
A teacher is required to be in attendance for the full
duration of each workshop session. Whilst our
presenters hold blue cards & are experienced educators, we
do not consider it appropriate to act in the place of qualified
teaching staff. Parents are welcome to attend workshops
free of charge. We do however ask that younger siblings
remain seated with their parents so that they do not interrupt
Due to unforeseen circumstances such as illness and family
emergencies, it may be necessary for a different presenter (i.e.
one other than who appears on your booking confirmation) to fill
in. We also try to allocate workshops to the closest
presenter to your school, thus cutting down on petrol &
travel time and reducing our carbon footprint. At Bugs Ed. we
only employ qualified entomologists who are experienced in
working with children, so no matter who runs the workshop you
can be guaranteed that they will be professional, friendly and
able to answer all of your tricky insect questions.
Our Bugs Ed. presenters are experienced in dealing with
children. However, we reserve the right to remove children
from our workshops if they risk damaging our displays or
endangering our live insects by not following instructions, or
if they severely disrupt or interfere with the learning &
enjoyment of the other participants. In the unlikely event
that a child is removed from a workshop, their payment will be
refunded in full, provided they do not receive an activity bag.
If an activity bag is required, then only half of the full
workshop price will be refunded.
We do realize that our audience will be excitable and we take
that into account. We have thankfully never had to evict a
student from our workshops to date.
Equipment & Venue:
A full list of our Workshop Requirements is available at www.bugsed.com.
We ask that a qualified member of staff set up any computer
equipment prior to the start of the workshop. The proper
set up & running of computer equipment is vital for a prompt
starting time & ensures the entire workshop runs
smoothly. Make sure the presenter is aware of any
passwords, usernames & log-ins in case your computer is
designed to automatically lock after a given amount of time.
We also ask that the room is set up in accordance with our
requirements before the arrival of our
Delays to Workshop Starting Time:
We arrive at the school 30 minutes before the stated workshop
starting time to set up our equipment and to ensure a prompt
start. We ask that teachers arrive to the workshop venue
on time and settle the students promptly. Our presenters
have a lot of material to cover in the session time and late
arrival means less time for things such as questions.
Punctual arrival & departure of groups is extremely
important when multiple classes are being run back to
back. If for any reason the start time is delayed, we do
our best to make up the lost time and can sometimes stay back
longer if needed.
An invoice will be left with the office after the
workshop. Payment must be arranged within 30 days
of the invoice date. Please pass the details
below on to your finance officer.
Preferred payment is via electronic funds transfer
to the following account:
Name: Bugs Ed.
& Branch Details: Bank of Queensland, Waterworks Road,
email a payment notification to email@example.com.
can also be made payable to Bugs Ed. and posted to the following
Gap, QLD 4061
Cancellations & Change of Dates:
ordinarily do not charge cancellations fees. We do however
ask that when cancelling or rescheduling a workshop that at
least 1 month notice is given. Our workshops fill up very
quickly and certain months are booked out months in
advance. This can make it very difficult to change dates.
Please bear this in mind whilst making a booking.
unlikely event that a presenter cannot run a workshop through
illness or other unforeseen circumstances we do our utmost to
give as much notice as possible. We also endeavor to
reschedule the workshop as near as possible to your chosen date.
workshops are conducted on school premises, it is assumed that
you will complete your own risk assessment & safety
documentation in accordance with your schoolís guidelines.
To help you adequately assess the risks involved in our
workshops, please see www.bugsed.com
for an outline.
Ed. is happy to accommodate all students & we have
experience in conducting workshops for bi-lingual classes,
special needs groups and students with behavioural problems and
disorders. If you have students that fit any of these
categories, please notify us when making your booking. It
is important for us to know this information before we visit
your school, especially when live insects are involved.
have any queries please contact Michelle Gleeson at firstname.lastname@example.org.
updated December, 2016.